Conscious communication
The most frequent way of communication within organizations and with clients is the existence of professional working relationships.
The most common of them is making personal appointments. It is the atmosphere and emotional tone of these appointments that define possibilities for cooperation with both internal and external clients.
If these meetings do not possess the necessary openness or atmosphere, then these informal channels between colleagues get closed, which may affect personal and organizational results as well. Relationship management with external clients, if it is possible, is even more important to a company. The reputation of a company can often depend on a single person, be that a manager or a subordinate. If this relationship is not suitable, customer satisfaction decreases, which has direct impact on effectiveness. In conclusion, the way we communicate with our colleagues, subordinates, managers, and especially with our clients is crucial.
Connecting business objectives: |
| Diagnostics | Process alignment | Competence development | Change management | Implementation support |
Experts of the topic
Adrienn Szerémi
Trainer - Partner Have the courage to throw yourself into existence, to take risks, get slaps on your face knowing beforehand that you are exposed to the dichotomy of success-failure, happiness – unhappiness, praise-disagreement.
Dr Attila Baranyai
Chief Learning Officer, Senior Trainer Dribbling artfully with the ball is just as nice as the act of getting a goal itself. As a trainer, the task is very similar to shooting a goal; we set up the circumstance for the goal and celebrate it together! The best thing about the whole process is the game itself.
Mihály Kocsmáros
Trainer - Partner Most people miss out on opportunities because they put on their working clothes and look like a worker. /Thomas Edison/
Zoltán Bánfai
Professional services - Director, Trainer I have always been marveling at the outstanding sport achievements from athletics to water polo. Desiring to win without compromise, supporting each other, winning over dead spots, fighting for improvement, or respecting the enemy are all characteristics that belong only to the most significant people. I believe that this is the same way even in the business world.
Zsuzsa Ferentzy
Trainer - Partner Being original does not mean to say something that no one ever stated before, but it is to say exactly what one is thinking about. /James Stephens/
László Jacsó
Trainer - Partner Looking at something is one thing. To see what we are looking at is another thing. To understand what we see, is a third thing. To learn from what we understood, this is a fourth thing. But to act relying on what we learned is what really matters. /M. Dale Baughman/
Gyöngyvér Lacza
Trainer – Partner It is a nice thing to carve a statue and give life to it; however it is much nicer to shape a human soul and fill it up with truth. /Victor Hugo/
Linda Márk
Trainer - Partner I like to see the world with other people’s eyes! You cannot set your business in motion successfully if you do not win the right people over and convince them to ride your train.
Dezső Gombai Nagy
Trainer - Partner It cannot rain all the time. The sun will come out eventually. My optimism is unwavering.
Éva Pálvölgyi
Trainer - Partner The most important thing in life is not where you are, but where you would like to be!