Conflict resolution
This training provides a collection of those skills that help the participants assess their own conflicts, reflect on their own performance and self, and learn about ways of how to turn the outcome of a conflict into a constructive solution.
Participants will get to know the evolution of conflicts, their components and their usual course, as well as possible solutions and goal oriented styles, and the mode of their use through role playing real life job-related situations.
As a result of the training, participants, after selecting the key problems will be able to use such communicational tools that will evoke cooperation from the opposing party and proceed towards achieving their shared goals.
The course will deliver a number of tools, techniques and theories of conflict management, which the participants can acquire through hands-on situations.
Connecting business objectives: |
| Diagnostics | Process alignment | Competence development | Change management | Implementation support |
Experts of the topic
Adrienn Szerémi
Trainer - Partner Have the courage to throw yourself into existence, to take risks, get slaps on your face knowing beforehand that you are exposed to the dichotomy of success-failure, happiness – unhappiness, praise-disagreement.
Zsuzsa Ferentzy
Trainer - Partner Being original does not mean to say something that no one ever stated before, but it is to say exactly what one is thinking about. /James Stephens/
Gyöngyvér Lacza
Trainer – Partner It is a nice thing to carve a statue and give life to it; however it is much nicer to shape a human soul and fill it up with truth. /Victor Hugo/
Dezső Gombai Nagy
Trainer - Partner It cannot rain all the time. The sun will come out eventually. My optimism is unwavering.
Éva Pálvölgyi
Trainer - Partner The most important thing in life is not where you are, but where you would like to be!